‘Healing Concepts’ respects your privacy and we are committed to protecting it. This Privacy Policy sets out the processes and procedures we follow in relation to the treatment of personal information.

1. ‘Healing Concepts’ takes its responsibility to protect your personal privacy seriously and recognises that you have a right to control, and have access to, your personal information. ‘Healing Concepts’ only stores statistical information about you. We only obtain personal information when you choose to give it to us or if it is essential in order to complete a product transaction. The types of information we may collect include referring sites, browser used, pages visited within the ‘Healing Concepts’ website (www.healingconcepts.com.au) and other generic measures of user activity. This information primarily enables us to maintain a more efficient and user-friendly shopping experience.

2. ‘Healing Concepts’ will not use or disclose any information about you without your consent. Healing Concepts’ will not disclose your name, email address, postal address or any other directly identifying information relating to you with any third parties, unless prior written consent has been granted.

3. ‘Healing Concepts’ will endeavour to take all reasonable steps to keep secure any information which is held about you. ‘Healing Concepts’ stores all of its information on secure databases that are protected within a controlled environment. To assist in keeping your personal information secure, you must never divulge your login details to any other party. Please notify us immediately if there is any unauthorised use of your account or any other breach of security.

4. ‘Healing Concepts’ reserves the right to terminate or remove any Customer Account at any time, without notice.

5. When you visit www.healingconcepts.com.au, you can access important information without revealing your identity. In order to provide you with a more personalised website experience, we might use cookies to track your visit. A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording your information and preferences. It cannot be executed as code or to deliver viruses. While ‘Healing Concepts’ might use cookies to track your visit and our web servers automatically log the IP/Internet address of your computer, this information does not identify you personally and you remain anonymous unless you have otherwise provided ‘Healing Concepts’ with personal information. If you do not wish to receive any cookies you may set your browser to refuse cookies. However, this may mean you will not be able to take full advantage of parts of the ‘Healing Concepts’ website.

6. ‘Healing Concepts’ takes issues concerning privacy seriously and will endeavour to address these concerns immediately. If you have any further queries relating to our privacy policy, or if you have a problem or complaint, please contact us via email at info@healingconcepts.com.au and one of our customer service representatives will respond.

7. ‘Healing Concepts’ reserves the right to change our privacy policy as deemed necessary and will notify you of any changes via the website.